Some of the services I offer are listed below – but if what you’re looking for isn’t listed, please get in touch.

Content design

Content designers write content that meets the needs of website users. They analyse data and user feedback, work out what users need to know and then decide the best way to present that information. A content designer must be able to write, but being able to write doesn’t automatically make you a content designer – I’ve blogged about the differences traditional web editors and content designers in the past.

I was on the award-winning content design team that launched the GOV.UK website and I’ve since led content design teams at the Government Digital Service and Citizens Advice. I can help you with the content design for your website, too.

Editing

I’ve helped various organisations with editing services in the past and I’m quick to absorb (or create) corporate style guides and tone of voice guidelines. I’m a language geek and enjoy taking messy documents and turning them into something better.

Proofreading

I’ve a keen eye for detail and offer proofreading services for a number of clients, having led quality review processes for both the Government Digital Service and Citizens Advice in the past.

Copywriting

Perhaps you need someone to craft something from scratch. I can do this for you – whether it’s 100 words or copy for an entire campaign. I’ll talk to you to understand your requirements and then translate this to something that meets your needs. I’m comfortable researching complex topics and distilling them for a range of audiences. I’ve written for all sorts of clients – from FTSE 100 companies to SMEs. I’ve also had short stories, music reviews and creative writing published.

CV writing and job applications

Does your CV need some work? As a trained civil service interviewer and someone who has hired countless permanent staff and freelancers, I know what recruiters are looking for. I can help you rewrite your CV to make it stand out, and I can also offer advice on competency-based job applications and interviews.

Mentoring

I am a trained coach and mentor, having supported dozens of people in their careers. If you’re looking for someone to support you as you take your career forward, get in touch.